Privacy Policy

Effective Date: 1 July 2026

Strata Pulse (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, engage our consultancy services, register for training programs, or otherwise interact with us.

We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Scope

This Privacy Policy applies to all visitors to our website and individuals who engage with Strata Pulse through our consultancy services, training programs, newsletters, enquiries or other communications.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following information.

Personal Information

We may collect personal information including:

Full name
Company or organisation name
Position or job title
Email address
Telephone number
Postal address
Billing and payment information
Information contained in enquiries or correspondence
Registration details for training programs or events
Any other information voluntarily provided by you

Website & Technical Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Referring website
Pages viewed
Date and time of your visit
Time spent on pages
General website usage statistics
Cookie and analytics information

If our website allows comments, enquiries or online forms, we may also collect the information you submit through those features.

3. How We Collect Information

We collect information when you:

Complete a contact or enquiry form
Register for training or events
Request consultancy services
Subscribe to newsletters or updates
Contact us by email or telephone
Complete surveys or feedback forms
Browse our website
Interact with website features that collect information

4. Why We Collect Personal Information

We collect personal information to:

Respond to enquiries and requests
Provide consultancy services
Deliver education and training programs
Process registrations and payments
Communicate with clients and participants
Provide customer support
Improve our website, services and user experience
Send newsletters, service updates and marketing communications (where permitted or with your consent)
Meet legal, regulatory and business obligations

We only collect information that is reasonably necessary for these purposes.

5. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality, understand how visitors use our website and enhance the overall user experience.

Cookies may be used to:

Remember your preferences
Improve website performance
Analyse visitor traffic
Support website security
Assist with website functionality

Most web browsers allow you to refuse or delete cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

6. Third-Party Services

Our website is hosted on WordPress.com, which provides website hosting, infrastructure and security services. As part of providing these services, WordPress.com may process certain technical information, including website usage data, server logs and IP addresses, in accordance with its own privacy practices.

We may also use trusted third-party providers for services such as:

Website analytics
Email communications
Payment processing
Online training delivery
Cloud storage
Information technology support

These providers may have access to personal information only to the extent necessary to perform services on our behalf and are expected to protect that information in accordance with applicable privacy laws.

7. Disclosure of Personal Information

We may disclose personal information to:

Employees and authorised contractors
Professional advisers
Payment service providers
Technology and IT providers
Training facilitators
Government authorities where required by law
Other parties where authorised or required by law

We do not sell, rent or trade personal information to third parties.

8. Overseas Disclosure

Some of our service providers, including cloud-based technology providers, may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your personal information is protected in accordance with Australian privacy requirements.

9. Security of Personal Information

We take reasonable administrative, technical and physical measures to protect personal information from:

Unauthorised access
Misuse
Loss
Interference
Disclosure
Alteration
Destruction

Although we take appropriate security measures, no method of transmitting information over the internet or storing electronic information is completely secure. Accordingly, we cannot guarantee absolute security.

10. Access, Correction and Deletion of Personal Information

You may request:

Access to your personal information;
Correction of inaccurate or incomplete information; or
Deletion of personal information that we no longer require to retain, subject to our legal and regulatory obligations.

Requests should be made using the contact details below. We will respond within a reasonable time and in accordance with applicable privacy laws.

Please note that we may be required by law to retain certain information for record-keeping, taxation, contractual or legal compliance purposes.

11. Marketing Communications

Where permitted by law, we may send newsletters, industry updates or promotional communications.

You may opt out at any time by:

Clicking the “unsubscribe” link in our emails; or
Contacting us directly using the details below.

12. Third-Party Websites

Our website may contain links to external websites for your convenience.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or technology.

The latest version will always be published on this website, and continued use of our website constitutes acceptance of the updated Privacy Policy.

14. Contact Us

For privacy enquiries, please contact:

Strata Pulse Consultancy & Training

Email: hello@stratapulse.com.au We will endeavour to respond as soon as reasonably practicable.